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If you’re a sales leader, executive, key account manager or customer serving professional in a B2B industry, you're in the right spot! I want to show you how you can activate the three core drivers that produce fanatical fans and highly profitable customers for life.

Hi, I'm Jermaine, a customer growth author, speaker, consultant, and business relationship specialist. I help key account leaders become the advisers their customers never want to leave.

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Check out my website for informative content posted on the blog every week.

Dec 12, 2019

In this episode we go further down the customer growth rabbit hole and explore one of the most dangerous topics for an organisation to ignore: customer best practices.

The cost to failed projects and practices is millions of dollars per year, thousands of hours and loss of trust.

We explore why and how we can prevent our organisations from succumbing to that fate.

Check out my blog to learn more about how customer best practices can lead to customer success

Jermaine Edwards

Your Customer Growth Guide