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If you’re a sales leader, executive, key account manager or customer serving professional in a B2B industry, you're in the right spot! I want to show you how you can activate the three core drivers that produce fanatical fans and highly profitable customers for life.

Hi, I'm Jermaine, a customer growth author, speaker, consultant, and business relationship specialist. I help key account leaders become the advisers their customers never want to leave.

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Check out my website for informative content posted on the blog every week.

Mar 27, 2020

We’re living in uncertain times right now. In fact, a VUCA (Volatile, Uncertain, Complex, Ambiguous) world.

Not just as business customer leaders but in our personal lives, too.

That’s why this week's episode of the Key Customer Growth podcast is about solving problems you didn’t see coming, just like the current crisis.

I made it specifically about dealing with your customers.

Life loves to throw curve balls and there will most likely be many more coming your way from a business and a personal perspective; we need to make sure we’re ready for them.

Join me as I cover strategies to get you ready when the unsuspected challenges arrive as well as covering different techniques such as the thinking time process.

You can also read my blog post on solving problems you didn't see coming to be even better prepared to deal with this kind of situations.


Jermaine Edwards
Your Customer Growth Guide